REFUND & RETURNS POLICY

At Euston Shoes, we want you to enjoy complete confidence in every purchase. If for any reason you are not entirely satisfied, we're here to help.

Returns

You may return eligible footwear within 14 days of receiving your order for either a refund or an exchange.

Return Shipping

Unless your item is faulty or supplied in error, return shipping costs are the responsibility of the customer.

Exchanges

Subject to availability, we are pleased to offer exchanges for:

  • an alternative size
  • another style
  • store credit

Faulty or Incorrect Items

Please contact our customer care team as soon as possible so we can arrange a prompt resolution.

Refunds

Once your returned item has been received and inspected, we will notify you of the outcome by email.

Need Assistance?

If you have any questions regarding returns or exchanges, our team will be happy to assist.

Euston Shoes

Great Portland Street (Exit 1)

Fitzrovia

London W1W 5PW

United Kingdom

Email: info@eustonshoes.com

Telephone: +44 (0)20 7323 2214